About Us
At ISO Matters, we believe that success is a journey best shared with a trusted partner. Since 2021, we've been committed to providing clear, expert guidance and tailored solutions in ISO certification and management system development.
With a proud record of a 100% success rate on first-time ISO certification attempts, we help businesses of all sizes achieve their goals with confidence and clarity.
Based in Wagga Wagga, in the NSW Riverina, ISO Matters offers comprehensive ISO consulting services across Australia. Our expertise covers ISO management system development, ISO certification support, ISO audit readiness, and much more. Whether it's process mapping or strategic business planning, we are here to provide the clarity and support your business needs to thrive.
Our Mission, Vision and Values
At ISO Matters, our mission is clear: to give businesses the clarity and support they need to achieve lasting success. We believe that every business, no matter its size, deserves the opportunity to thrive with confidence. Through our robust, innovative management systems and ISO certification support, we empower businesses to grow and contribute to stronger, more resilient communities.
Our vision is a world where every enterprise operates with clarity and assurance, fostering a collective growth that benefits all. These guiding principles are at the heart of our dedication to delivering exceptional service and creating impactful solutions.
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Our Mission
To empower micro and small businesses by providing clarity and confidence through tailored management systems and ISO certification support. We are committed to simplifying the path to compliance, fostering resilient and innovative communities where every business can thrive.
Our Vision
To be the leading consultancy that makes ISO certification accessible for all businesses, leveling the playing field for micro and small enterprises. We envision a world where every business operates with clarity, contributing to a stronger, more resilient community.
Our Values
1. Clarity: We believe in making complex processes simple and understandable, ensuring every business can navigate its path to success with ease.
2. Empowerment: We empower out clients by providing the tools, knowledge, and support needed to achieve their goals and grow with confidence.
3. Integrity: We uphold high ethical standards and transparency in all our interactions, building trust and fostering long-term relationships.
4. Community: We are dedicated to strengthening communities by helping business succeed, knowing that thriving businesses lead to a stronger community.
5. Accessibility: We strive to make ISO certification and management systems attainable for businesses of all sizes, ensuring equal opportunities for success.
6. Continuous Improvement: We embrace a culture of learning and development, constantly refining our approach to provide the best possible support for our clients.
7. Support: We approach every client with genuine care, providing thoughtful solutions that align with their unique needs and circumstances.
8. Growth: We are committed to fostering growth, not only for our clients but for their communities, believing that clear, well-supported businesses are the foundation of a thriving economy.
6 Reasons To Choose Us
Choosing ISO Matters means partnering with a team dedicated to your success and growth. We bring unmatched expertise in ISO certification and management system development, always focusing on providing clear, tailored solutions that meet your unique needs. Rooted in integrity and collaboration, we work alongside you every step of the way to ensure your business thrives with confidence.
Here's why you can trust us:
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Expertise & Excellence in Service
With a 100% success rate in achieving ISO certification on the first attempt, we ensure your business meets the highest standards with clarity and confidence. We are committed to providing top-quality service that drives results and enhances compliance.
Collaborative Approach
We believe in working closely with your team, fostering a collaborative environment where ideas and feedback are valued. Together, we develop solutions that align with your business vision and needs.
Integrity & Transparency
Our approach is built on ethical standards and complete transparency. We believe in building trust and respect in every interaction, ensuring you feel supported and informed throughout the entire process.
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Focus on Continuous Improvement
At ISO Matters, we embrace a culture of continuous learning and development. We're always enhancing our skills and capabilities to offer the best management system services and stay ahead of industry changes.
Innovative & Customised Solutions
We understand that every business is unique. That's why we're committed to innovative thinking, providing creative and effective solutions tailored to your specific challenges and goals.
Dedicated Ongoing Support
Our commitment to you doesn't end with project delivery. We provide ongoing support and guidance to ensure your management systems are sustainable and continue to drive success.
Meet Our Team
At ISO Matters, we are proud to have a team of passionate professionals who are dedicated to supporting your business on its journey to success. Our consultants come from diverse backgrounds and bring extensive expertise across various industries. This allows us to provide expert guidance tailored to your unique goals. Together, we form a dynamic team committed to delivering clarity, fostering innovation, and achieving exceptional results for our clients.
Justeen Kirk
Founder & CEO
As the founder of ISO Matters, I'm dedicated to providing businesses with the clarity and support they need to succeed. Specialising in ISO consultation, project management, and strategic business support, my focus is on helping businesses navigate complex challenges with confidence. Known for my professionalism and integrity, I'm committed to delivering outcomes that drive sustainable growth. With a strong background in project management, I excel at coordinating resources, managing timelines, and ensuring projects are delivered on time. I'm passionate about making a positive impact and empowering businesses to thrive through clear, expert guidance and support.
Kate Granger
Consultant
With over 15 years of experience as a small business owner, I understand the challenges that businesses face and how to turn them into opportunities for growth. My expertise in management, business planning, financial acumen, and process optimisation allows me to provide practical, strategic support that helps businesses achieve their goals. I'm highly organised and skilled at transforming challenges into structured solutions, combining practical insights with strategic thinking. My goal is to empower businesses to grow by leveraging my hands-on experience and analytical skills. Through personalised advice and thoughtful guidance, I help businesses reach their full potential.
Our Community
At ISO Matters, we believe in the power of community. We are not only dedicated to our clients' success but also committed to making a positive impact in the communities we serve.
As a socially responsible organisation, we actively engage in initiatives and contribute to causes that reflect our values of support, empowerment, and growth. We believe in giving back, because when our communities thrive, we all succeed.
Both Justeen and Kate are proud members of the Board of Management for Sisters Housing, where they work to support women in need. Justeen also serves on the Board for the Committee 4 Wagga, contributing to local community development.
We are honored to be a part of these meaningful programs:
- Committee 4 Wagga: Mentor - Wagga School Leaders Program
- Australian Institute of Project Management: Mentor
- Ready to Launch: Mentor
- Wagga Women in Business: Mentor
- Girls in STEM: Mentor
Our Careers
Join us in building a brighter future! If you have a passion for making a difference and helping businesses succeed, ISO Matters might be the perfect place for you. We value talent, creativity, and hard work, and are dedicated to providing a supportive environment where you can grow and thrive professionally.
We believe in nurturing our team with opportunities for learning and development, because when you grow, we all grow. If you're ready for your next adventure and want to be a part of a team that's making a positive impact, reach out to us today.
Let's explore the possibilities together!
